Brown & White Grace Tote Bag

Shipping Availability

We ship across USA, UK, GCC countries and Pakistan. If your location is not available at checkout, please contact us on WhatsApp: +92 321 8189947 and we will assist you with your order.

Order Processing

Orders are typically processed within 1–2 business days. Processing times may be longer during sales, holidays, or high-demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on the delivery destination.

Delivery Times

UK: 5–6 business days or Early
GCC Countries: 5–6 business days or Early
USA: 8–10 business days
Within Pakistan (Same City): Next business day delivery
Within Pakistan (Other Cities): 2–3 business days


Please note that delivery times are estimated and may vary slightly due to courier schedules or unforeseen delays.

Custom Duties, Import Taxes & VAT

Custom duties, Import taxes, and VAT (if applicable) are not included in our shipping charges and must be paid by the customer upon import. These charges are determined by the regulations of the destination country and cannot be controlled or estimated by us.

Order Tracking

Once your order has been shipped, we will share your tracking details via email or WhatsApp, depending on the contact information provided with your order.

Urgent Orders

Need your order urgently? Contact us via WhatsApp or email, and we'll do our best to prioritize your order.

WhatsApp: +92 321 8189947
Email: abmilbhijao@gmail.com

Shipping Delays

We usually deliver orders on time. In rare cases, delays may happen due to weekends, customs clearance, or other unexpected reasons.

If there is any delay, we will inform you via WhatsApp or email.

Please note that we do not offer refunds, returns, exchanges, or replacements for delays that are beyond our control.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost, Delayed, or Damaged Shipments

If your order is lost, significantly delayed, or arrives damaged, please contact our support team and we will assist in resolving the issue.

Contact

For any shipping-related questions, please contact us:

WhatsApp: +92 321 8189947
Email: abmilbhijao@gmail.com

• All sales are final once an order is placed.
• Returns or exchanges are only accepted if you receive the wrong item or a majorly damaged/defective product.
• Any issue must be reported within 24 hours of delivery.
• Damage claims must be reported within 12 hours of delivery and must include a continuous unboxing video showing the unopened package, shipping label, and product condition.
• Claims without sufficient proof may be rejected.
• Products must be returned in their original condition, unused, and with all original packaging (if applicable).
• We do not accept returns for:
  • Change of mind
  • Personal preference
  • Minor color differences caused by lighting or screen settings
  • Normal wear and tear after use
• Approved claims will be resolved through exchange first, then store credit, and refunds only in exceptional cases.
• Customers are responsible for return shipping costs.
• Orders can be cancelled within 24 hours of purchase. After 24 hours, a 25% cancellation fee may apply.
• Once an order has been processed or shipped, cancellation is not possible.
• We are not responsible for courier delays, customs issues, lost parcels, or failed deliveries after dispatch.